Frequently Asked Questions
How often do I use the FasciaBlaster®?
For initial results, use for 3-5 minutes per fascia zone up to 4x a week. DO NOT use the FasciaBlaster® over any bruised or sore areas. Click here for step-by-step instructions.
How do I check the shipping status of my FasciaBlaster®?
You can check the shipping status of your order at any time by clicking here and entering your email address and order number. If it has been more than 3 weeks since you placed your order and there is not a tracking number associated with your order, please contact email@example.com to let us know.
How deep do I go?
What is fascia?
Fascia is the head-to-toe, fingertip-to-fingertip, inside-to-out connective tissue. Click here for more information.
What is your return policy?
Worldwide Return Policy:
Customers are eligible for a 3-year money-back guarantee when they've purchased any of the following products from the FasciaBlaster.com or AshleyBlackGuru.com sites: the FasciaBlaster® device, MasterBlaster™ device, FaceBlaster™ device, Mini1™ device, Mini2™ device, or Nugget. Once we confirm we have received the returned item in our warehouse, please allow for 5-7 business days for the refund to process. Shipping and handling costs (both the fee to send and to return) are non-refundable.
For bundled products, all individual products must be returned to receive a refund. For bundles with creams or oils, breaking the seals on the creams or oils will void return eligibility. Additionally, the Limited Edition FaceBlaster™ Gift Set is refundable only if the entire kit and its contents are returned, and none of the seals on the oil, cleansers, and cream have been broken. However, if you experience allergies, please contact support@FasciaBlaster.com to see if you qualify for an exception.
Defective Products Policy:
For products purchased from FasciaBlaster.com or AshleyBlackGuru.com, you are eligible for a replacement of manufacturer defective products for the following devices: the FasciaBlaster® device, MasterBlaster™ device, FaceBlaster™ device, Mini1™ device, Mini2™ device, or Nugget for up to 3 years from the date of purchase. Please inspect upon receipt.
For products purchased from seller "Ashley Black Guru" on Amazon.com, you are eligible for a replacement of manufacturer defective products for the following devices: the FasciaBlaster® device, MasterBlaster™ device, FaceBlaster™ device, Mini1™ device, Mini2™ device, or Nugget for up to 1 year from the date of purchase. Please inspect upon receipt.
Return policy for sales of our other products:
The Blaster Oil™ Set, Blaster Oil™ and After Blaster™, FaceCare Essentials™, AB Hat, Ask Me Blast Me set, Tank Top - Distorted AB Logo, Tee Shirt - Distorted AB Logo, I.C.E. Foundations DVD Kit, and all apparel sales are final and non-refundable.
You are eligible to exchange your apparel purchase for a different size of the same product within 14 days from the date of purchase (subject to availability). The cost of the return shipping of the product for exchange is the responsibility of the Customer.
You are eligible for a replacement of manufacturer defective apparel for 14 days from the date of purchase. Please inspect upon receipt.
Orders cannot be canceled or amended once check-out has been completed. After receipt of the product(s), please contact support to setup a return.
How do I use the FasciaBlaster®?
Use the FasciaBlaster® on bare skin with oil, rubbing briskly up and down and side to side. Click here for step-by-step instructions.
Do I use the FasciaBlaster® and the foam roller?
Why is healthy fascia important?
Fascia is one of the most profound systems in the entire body. Understanding how to achieve healthy fascia can be life-changing. Click here for more information.
Why does the FasciaBlaster® make me look leaner?
The FasciaBlaster® breaks up fascial adhesions, which allows the tissues to lay flat and smooth. Read more about weight loss and the FasciaBlaster.
Where can I use the FasciaBlaster® on my body?
The FasciaBlaster® is specially designed for consumers to reach every area of their body. For more information, read this post.
Why do I need to use oil?
The FasciaBlaster® only works to break through fascial adhesions when used on bare skin with proper lubrication. DO NOT USE over clothing as the product will NOT work. For more information click here.
How long does it take to see and feel results?
Some results may be seen and felt immediately, but the long-term, visible changes will begin within a couple of weeks to a month of consistent use. For more information click here.
Once I see the results I want, what's the maintenance program?
Just as the fascia adhered itself before, it can and will again, so maintenance is important! Just as with exercise, when you reach your goal, you still need upkeep! You won't have to blast as often or rigorously as at the beginning, but you will need a little polishing off every now and then! The good news is that you own the tool! A real life user made a video of a small experiment where she did no blasting on her abdominal region for 4 weeks and no blasting her whole body for 2 weeks! https://www.youtube.com/watch?v=m2p8fZ9DXKs
What type of oil do I need?
We JUST launched our “Blaster Oil” (ingredients to help get rid of cellulite) and “After Blaster” (healing properties like arnica and skin tightening ingredients) prototypes! You can CLICK HERE TO PURCHASE! These oils are formulated by the BEST chemists and scientific data and Ashley’s personal touch and will take your results to the next level!!! Alternatively you can also use any type of slippery oil that does not absorb into the skin like coconut/avocado/grapeseed/baby/massage oil (make sure you're not allergic)!
Do I have to be hot to use the FasciaBlaster®?
The FasciaBlaster® is most effective when the tissue is warm. You can heat up internally with some cardio or hot yoga, etc, and then get in a sauna, hot bath or shower, hot pads, a space heater or a sauna suit for best results. Click here for more information.
Can I order a FasciaBlaster® if I live outside the US?
On our website, now when you click 'Checkout' a country flag icon will appear on the top bar next to the 'Products' tab. Click on this flag and select the country you are looking to ship to & click 'Start Shopping'. From there, go to 'Products' and add the products you would like to purchase. Once you are ready to check out, check to box to agree with our terms and conditions & click 'Checkout'.
It will take you to our new and secure international cart checkout! Once you have entered in your location it will automatically calculate duties & taxes!
What do I do if my FasciaBlaster® breaks?
Please send a full length photo of the broken blaster along with your order number, name you ordered with and shipping address to firstname.lastname@example.org and we will see if you qualify for a replacement. Please allow 2 weeks for replacements depending on availability.
How hard should I use the FasciaBlaster®?
Does the FasciaBlaster® cause bruising?
As fascial adhesions release, blood flow will be re-established, causing the appearance of bruises. The bruising is actually a sign of the healing process, like “cupping”. You are bringing blood to the surface and allowing the body to naturally restore itself by blood flushing to the area to move out toxins and fat and deliver vital nutrients.
You have total control over how hard to use the FasciaBlaster®, and you should start off FasciaBlasting with light pressure. Click here to learn more about bruising.
How do I clean my FasciaBlaster®?
Simply wash with warm water and soap. The FasciaBlaster® is also dishwasher safe.
Do I have to keep using the FasciaBlaster® to maintain my results?
Fascia becomes distorted and adhered due to a multitude of factors such as alignment, diet, stress, overuse, injuries etc. In a perfect world, once you release the fascia it would stay released forever. Use the FasciaBlaster® as needed to maintain healthy fascia and prevent the fascia from recoiling due to changing factors. Click here to learn more about fascia.
My FasciaBlaster® feels scratchy, what can do about this?
Please email Support@FasciaBlaster.com and they will be able to assist you.
Can I use the FasciaBlaster® if I'm on blood thinners or have blood clots?
If someone is on blood thinners or has a history of blood clots we tell them it’s usually NOT safe for them – so please consult your doctor and be sure to get CLEARED with an ultrasound by a doctor before you try anything that enhances circulation like this! Even with the clearance from blood clots, our official position is that it’s not safe for you if you've had a history of blood clots, so it’s an “at your own risk” situation that you need to get approved by your doctor.
FasciaBlasting can be contraindicated for anyone who is taking blood thinners or has a history of blood clots because blood clots can be caught up in the fascia, so when you break up the fascial adhesions the blood clot can be released, which can be fatal. However, the FasciaBlaster® is perfectly safe for everyone else and does not CAUSE blood clots.
What Are Some Common Side Effects or results?
- Bruises are a normal part of the restoration process. Read the News on the Bruise
- Detox – SOME people may feel nauseous and mild cold/flu symptoms for the first few days. Drink a LOT of water and rest and you’ll soon feel back to normal!
- Soreness (like post-workout soreness) may remain for a few days. You may also feel tingly due to enhanced blood flow/circulation.
- Swelling – Some light, temporary swelling and inflammation is also completely normal!
- Amazingness – Many of our users report higher energy levels, better muscle performance/recovery, smoother/healthier skin, less pain, and increased range of motion.
How does fascia cause cellulite?
When fascia is tight or adhered it can cause a grid-like “web” of sticky connective tissue. When fat pushes through the grid - like a pillow pushing through a chain linked fence - it causes the uneven texture of the skin that we can "cellulite". Click here for more information.